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Entities can be made by clicking the '+' sign next to Entities' in the left-hand bar of the dashboard page.
You can specify entity types (e.g.: recipes') and entities (e.g.: pasta aglio e olio').
Checking Define synonyms' and Fuzzy matching' gives most chance that different ways in which the user might name an entity are understood by the agent.
For a proper link to the GOAL agent, the entity type should be written in lowercase.
Entities only become useful when they are marked in specific intents. This can be done in the intent screen by adding the entity under Actions and Parameters', and subsequently segmenting the entities that are mentioned in the Training Phrases with your cursor, selecting the particular entity with your mouse (see the figure below). Make sure to write the entity in lower case and giving the same name as both entity (starting with a '@' sign) and value (starting with a '$' sign).
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For additional pointers, please inspect the you may inspect the following resources: