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There is a useful feature in Dialogflow that allows you to analyze the quality of intent detection of the test conversations. Go to the Training page in Dialogflow and filter conversations at the top left. This video provides a more thorough explanation of how to do this: Use Dialogflow Analytics & Training to Improve Your Chatbot (2021). Due to the agent set-up in the Project MAS course, where Dialogflow is only triggered for Automatic Speech Recognition and Intent detection, the Analytics part does not apply.

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The testing is most effective if you do this systematically (for example, deliberately using different utterances to trigger particular intents). Part of your end report will be about how you did this (see 2023: End Report for more info). Hereby a list of things you should keep in mind during testing and should be included somewhere in your end report:

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