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Dialogflow
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Before you start: make sure your MARBEL agent is connected to Dialogflow. |
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Creating a Greeting Intent
Create an intent called greeting in your Dialogflow agentYou will need to create intents for your Dialogflow agent. The first intent we want to create is a greeting intent. When you inspect your Dialogflow agent’s intents, you will see there already is an intent called Default Welcome Intent. As we want you to create your own greeting (or welcoming) intent for your agent, you should remove this intent first. Before you do so, you can still check out the Training Phrases for this intent which you could reuse for creating your own greeting intent.
Delete the Default Welcome Intent in your Dialogflow agent.
Create a new intent called greeting.
Add Training Phrases: Add a number of expressions (at least 10) as examples of how a user might greet your agent. Be thorough and try to cover as many phrases as you can come up with. For inspiration, you can do a Google search for greeting phrases. You may find, for example, useful phrases here: 20 Greetings in English. You can also ask ChatGPT to generate example phrases.
Under Action and parameters make sure the box above the table is filled in with the name of your intent as shown in the image below.
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Check that your greeting intent is working by using the microphone button in the test console on the DIalogflow console page. Try various phrases also using the test console and check whether what you say is recognized as a greeting intent. |
Prolog and Patterns
Greeting pattern without self-identification
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When you have added a name for your agent, and the new pattern and rule for generating a self-identifying phrase, you can now Run your Conversational Agent again to hear your agent self-identify itself. |
Visuals
Welcoming Page
When a user has visited the Start page and clicked on the Start button, your agent should start by greeting its user. But we would also like to show a webpage that welcomes the user and is shown while the greeting pattern c10 is active and ongoing. A new page should be shown if only because we need to provide the user with the ability to start talking too by clicking on the microphone icon.
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