Dialogflow

Confirmation, Disconfirmation, Farewell Intents

Add the following intents, following the same procedure as you did for the ‘greeting’ intent. Use When a user has added their preferences and chosen a recipe, they land on the recipe confirmation page. On that page, a user can check the recipe details (see Capability 6: Filter by Number of Ingredients & Recipe Steps) and decide whether they would like to cook that recipe or not. You should now enable the user to also indicate their decision to the conversational agent. To make that happen, your Dialogflow agent should be able to recognize whether the user confirms, or disconfirms the choice of recipe. For this, add the following intents, using the intent names as specified below:

• confirmation

...

1. If a user wants to agree or say ‘yes’.

...

no

1. If a user wants to disagree or say ‘no’.

farewell

...

• : should be matched when a user expresses agreement, or says “yes” one way or another.

• disconfirmation: should be matched when a user expresses disagreement, or simply says “no” in one form or another.

Finally, the agent will close the conversation when a user confirms their choice by saying goodbye. The agent should also allow a user to say farewell. For that, add the following intent:

• farewell: should be matched when a user says goodbye in one form or another.

For all of these intents, make sure you try to cover as many ways a user can express confirmation, disconfirmation, or saying goodbye.

Prolog and Patterns

a50recipeConfirm: Confirming a Recipe in patterns.pl

After the user selects a recipe, the agent should confirm the user’s choice. We foresee two potential situations for this conversation, which can be accommodated by making two a50recipeConfirm patterns. After the agent uses ‘recipeCheck’ to ask if the user can look over the recipe information to decide if they want to cook that recipe, the user could confirm (1), or deny (2).

...

In responses.pl fill in ‘text(recipeCheck, “”)’ response.

c43: Farewell in patterns.pl

Make a pattern that encapsulates the following conversation called c43.

% Pattern C4.3: Closing Farewell (Agent)
% Example:
% A: goodbye
% U: bye
% Instruction:
% 1. Introduce an intent ‘farewell' for saying goodbye by adding this intent to your Dialogflow
% agent (for user recognition) and the response.pl file (for agent text generation).
% 2. Add a pattern here where the agent initiates (i.e. starts) saying goodbye and then the user is
% allowed to say goodbye.
% 3. Add the c43 pattern you introduced to the agent’s agenda.

Visuals

Add a closing page at the end of the program to bid farewell and thank the user.

%%% Thank you page at the end.
page(c43, _, Html) :-

Extend

Introduce a last topic check to your farewell pattern to see if the user wants anything else or wishes to find another recipe. If they do restart the entire conversation. Note: this can be done using [agent, restart] which resets the agent agenda to the initial agenda at the start of session.

Test it Out

Add c43 to the agent agenda in the dialog_init file.

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